Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Email address, name, and password when you register.
  • Payment Information: Processed securely through Stripe. We do not store your card details.
  • Usage Data: Information about how you use the Service, including symbols you track and features you use.
  • Device Information: Browser type, IP address, and device identifiers.

2. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To process transactions and send related information.
  • To send technical notices, updates, and support messages.
  • To personalize your experience and provide relevant content.
  • To monitor and analyze trends, usage, and activities.

3. Information Sharing

We do not sell your personal information. We may share information:

  • With service providers who assist in operating our Service (e.g., Stripe for payments).
  • To comply with legal obligations or respond to lawful requests.
  • To protect the rights and safety of Synapsis, our users, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Rectify inaccurate personal data.
  • Request deletion of your personal data.
  • Object to processing of your personal data.
  • Data portability.

7. Cookies

We use cookies and similar technologies to collect usage information and improve user experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

For questions about this Privacy Policy, please contact us at: support@synapsisapp.com